Spend a weekend scheduling fifteen fifteen-minute calls across two suspected segments, offering a concise incentive like exclusive early access. Ask for recent behavior, not opinions. Capture exact phrasing, contradiction moments, and willingness to pay signals. By Monday, commit to one segment, one job-to-be-done, and a short promise that earns a second meeting.
Set up systematic listening across Reddit threads, Discord channels, niche forums, and GitHub issues. Create a spreadsheet of recurring triggers, quantified by frequency and urgency. Respond helpfully without pitching, then invite private chats. You’ll uncover language patterns that power headlines, onboarding flows, and authentic outreach that feels personal rather than promotional.
Write a one-page narrative that starts with the costly moment your buyer dreads, names constraints, and reframes success. Replace feature lists with before and after stories. Use customer quotes as subheads. Share it with interviewees, iterate publicly, and watch clarity shorten sales cycles because people feel immediately understood.